Last Updated: October 21, 2026
At FabianamilazzoShop, we understand that plans can change after an order is placed. This Order Cancellation Policy explains how to request a cancellation, when an order may be canceled, and how refunds are handled for furniture and home furnishing purchases.
1. Requesting an Order Cancellation
If you need to cancel an order, please contact our customer service team as soon as possible. When submitting your request, include your order number, the email address used at checkout, and a brief explanation of your request.
We will review the order status and let you know whether cancellation is possible. Submitting a cancellation request does not automatically mean the order has been canceled.
2. Cancellation Before Processing
Orders that have not yet entered processing may be eligible for cancellation.
If your cancellation request is approved before the order is processed, we will stop the order when possible and arrange a refund for any payment collected, subject to applicable law.
Please contact us promptly, as order processing may begin shortly after checkout.
3. Orders Already Processed or Shipped
Once an order has been processed, packed, or shipped, cancellation may no longer be possible because fulfillment activities may already be underway.
If your order has already shipped, you may request a return after delivery, provided the product meets the eligibility requirements in our Return and Refund Policy.
Please do not assume that a shipment can be stopped or returned to the sender unless our customer service team confirms the available options.
4. Refunds for Canceled Orders
If a cancellation is approved, the refund will generally be issued to the original payment method.
Approved cancellation refunds are generally processed within 5–10 business days. The time required for the funds to appear in your account may vary depending on your payment provider or financial institution.
If your refund has not appeared after the expected processing period, please contact us for assistance.
5. Incorrect Orders and Changes to Order Details
If you notice an error in your order, such as an incorrect product, quantity, or shipping address, contact us as soon as possible.
We will review your request and make reasonable efforts to correct the details before the order is processed or shipped. However, changes cannot be guaranteed once fulfillment has begun.
If the requested change cannot be made, cancellation and return options may be available depending on the order status and our applicable policies.
6. Orders Canceled by FabianamilazzoShop
In certain circumstances, we may need to cancel an order, including situations involving payment authorization issues, suspected fraudulent activity, unavailable inventory, significant listing errors, or other legitimate operational reasons.
If we cancel an order for which payment has been collected, we will arrange an appropriate refund in accordance with applicable law.
Where possible, we will notify you using the contact information provided during checkout.
7. Non-Cancelable Orders and Return Options
Cancellation may not be available for orders that have already been shipped or reached a stage where fulfillment cannot reasonably be stopped.
If cancellation is no longer possible, eligible products may be returned after delivery in accordance with our Return and Refund Policy. Return shipping fees and other applicable conditions will depend on the reason for the return and the terms of that policy.
Nothing in this section limits any consumer rights provided by applicable law.
8. How to Contact Us
For cancellation requests or questions about an existing order, please contact us using the information below.
Store Name: FabianamilazzoShop
Email: info@fabianamilazzoshop.com
Phone: +1 (517) 960-3300
Address: 10035 US Highway 12, Brooklyn, MI 49230-8440, United States
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (ET)
To help us respond efficiently, please include your order number in your email whenever possible.
Thank you for shopping with FabianamilazzoShop. We appreciate your understanding and will do our best to assist with eligible cancellation requests.